Thessaloniki, 23.04.2009
Distinction for datamine in the '3rd South Eastern Europe Venture Capital Event'. datamine's business plan on international expansion through a set of innovative business solution, ranked #1 in the final classification. 

Athens, 17.03.2009
Partnership with Microstrategy on Business Intelligence and advanced analytical solutions.   

Athens, 13.02.2009
Competition Analysis System new release, including significant enhancements in decisioning, reporting & analytics, process monitoring and integration capabilities   More

Athens, 17.01.2009
Segment Designer new release.
With the new version of Segment Designer, business users can explore, understand and model the underlying customer base with remarkable effectiveness and outstanding interaction levels. This new release enables accurate answers on demanding business questions using advanced technological features and numerous innovations such as the what-if analyzer, the random window customer sampler, the customer profiler and the segment lifecycle modeller


An integrated Customer View
Datamine's article on how Customer Satisfaction and Complaint Management complete the general customer data model, thus extending the capabilities for effective customer handling, advanced targeting and marketing activities performance assessment. Focuses on the retail sector but generalizes to any customer-centric environment. As published in the GreekRetail Magazine, 09-2007

Download article (in Greek)
Sales Analytics
Datamine's article on how sales analytics and related technologies can be used to better organize, monitor and optimize your sales engine. As Published in 'Sales Management' magazine, 01-2008

Download article (in Greek)
Redefining CRM
Datamine's article on the proper definition of CRM, presenting an overview and the key components, the prerequisites and the business questions to be answered. As published in 'Κέρδος', 03-2006

Download article (in Greek)
Business Performance Management
Datamine's article on BPM and Business intelligence, presenting the technological aspects, market issues and things to come. As presented through 'CRMforum', 01-2007

Download article (in Greek)


Interested in our analytical solutions? Contact us for additional information

...on how to manage your customer base, identify trends, define metrics, 'see' the patterns and measure business performance ...

Analytical CRM
Customer profiling, Churn management, Segmentation, Credit scoring and Behavioural modeling: redefine your Customer profiling, Churn management, Segmentation, Credit scoring and Behavioral modeling: redefine your CRM as a general framework for "understanding" customers, analyzing their profitability and improving marketing effectiveness ...

Download A-CRM brochure
Campaign Optimization
The closer data mining and campaign management, the better the business results. Modern campaign management software uses analytics generated by data mining models to improve targeting and achieve optimization in several dimensions: increase response rates, minimize costs, eliminate contact conflicts.

Presents key campaign management concepts, from target group design to response gathering, analysis and performance modeling.

Campaign Optimization   Telecom Services
Software Engineering and data consultancy combined with telecom industry insight: datamine demonstrates significant experience in the telecommunication sector ranging from billing systems to tariff optimization, churn management, Credit Scoring modeling and revenue assurance applications.

Traffic processing, Tariff optimization, Billing systems and Social Network analysis are typical examples of our innovation in the telco sector.

We demonstrate a new approach in Business Intelligence through advanced analytical models and sophisticated data handling and presentation techniques. 

Download Telecoms brochure


Explore Datamine's products
Datamine offers a set of innovative solutions answering the needs of modern management for analytical information, process insight and business intelligence. We use advanced technology options as the means towards superior information systems enabling outstanding user experience, reliability and performance. Our solutions model the complete range of activities from data capture, data integration to data modeling, mining and executive presentation through standardized Business Intelligence platforms or tailor-made Analytical environments.


Datamine’s Competition Analysis System (CAS) is a sophisticated, highly engineered data processing and visualization platform providing outstanding analytical capabilities to telecom decision-makers: either designing your customer retention strategy, developing your new pricing policy, assessing tariff performance against competition or building business cases to support candidate products, CAS will give you robust answers through a single click sequence.

CAS hosts in its powerful database the complete telecommunication market (operators, tariffs, network definitions and elements). The underlying, high performance CAS Billing Engine generates tariff comparative data against any actual customer for any large set of tariffs in fractions of seconds providing an outstanding experience in tariff development, assessment and competition browsing. Download Corporate Criterion Brochure
The Criterion platform: a new range of possibilities regarding consumer/ employee surveys: Corporate Criterion enables continuous information flow (opinions, ratings) through electronic surveys, directly to your database systems (data  warehouse or marketing database). Data analysis and presentation is easier than ever through powerful standardized and dynamic reports performing in real time mode. Either for customer or for employee surveys, the criterion platform stands as a new communication channel, empowering the design and smooth execution of scientific, structured questionnaires. 

Criterion provides electronic survey management functionality enabling a systematic flow of customer and/or employee opinions, scores and analytics directly into your data-warehouse or marketing datamart. Questionnaire authoring and validation tools, advanced system integration modules, real-time response analysis and state-of-the-art reporting capabilities define a new approach in gathering and handling external or internal feedback. Download Cross-Seller brochure
Manage campaigns through analytical modules, advanced reporting, specialized monitoring and performance assessment capabilities. Supports the complete campaign life cycle from definition, target group design, list management and profiling to smooth execution and comparative performance reporting.

Combined with the Segment Designer and campaign response modeling and optimization services defines a superior platform for demanding campaign management environments.


Browse Datamine's Services page
Customers Datamine provides services ranging from Reporting and Analytics to Predictive modeling and Customer intelligence. We follow a holistic approach to Information Technology, treating analytical models and business intelligence applications as core components of modern Business Information Systems. We combine software engineering and statistical science in order to deliver superior solutions to challenging business problems, from customer analytics and churn management to web mining and recommendation engines.

Browse Analytics page
Datamine provides services supporting the complete lifecycle of data-intensive projects: from data cleansing and preparation to model building, deployment and automation. Our analytical solutions include churn management, customer segmentation, traffic modeling and social network analysis - a layer of applications generating significant value to your data warehouse infrastructure and, in the long run, invaluable business insight.